You just show that you had paid for this show. somebody should have offered this solution the last 5 times i contacted groupon support, but the only suggestion I received was to NOT do this from the previous person I spoke to! Besides, if i left now, the event would almost be over yes the item is, but the voucher is not available. Is is not showing on your list of Groupons? i have no proof at all! The other agent i spoke to today told me I would be denied entry if i tried this but the ticket doesnt work on my mobile app!! The seat is blank, the row is blank and not to mention the app doesnt say anything about the ticket because its, surprise surprise, NOT AVAIALBLE!! Here's what I advise you to do: please approach the event organizer and let them know we are having issues with the printing of vouchers so as a proof, please use your mobile app and show it. Let me see what we can do at this point. That's why the previous rep had file an urgent ticket for it. Apparently, we have an issue with printing the vouchers.
You can imagine now that the concert HAS already started and I didnt receive an email as PROMISED, that i would naturally come back here and wonder why i hadnt received my tickets nor any response! Yes, that was before the concert started. I see a ticket has been filed for this issue. For verification, what is the last 4 digits of the card? Is there a manager I can speak to? this is the 5th time today i have been through this I'm sorry the link is not working on my end. What email address was used to purchase the tickets? that had to be a joke right? this is crazy!
Would it be possible to send you an email? I would need more time to find the vouchers. the show started at 7pm and nobody has managed to get these tickets to me, it's 8pm now!! The G-Passes were supposed to be available yesterday at the latest! yeh, ive been trying to contact groupon all day (and yesterday!) about these vouchers. Allow me to check what's going on and see what I can do to sort this out. Why are my tickets not available yet!? This is the 6th time today, SIXTH TIME that i've had to contact groupon support! By the way, the last chat representative ended the chat after they said: "Allow me to check what's going on and see what I can do to sort this out." Bryan Adams Get Up! Tour at The Chelsea has started!! I'm currently missing it right now as I am at home, fully dressed to go, talking to you because my tickets/G-Passes are STILL NOT AVAILABLE!! The deadline for me to receive them was yesterday and the deal says I have to physically print them! The chat below is when I contacted Groupon for the 6th time ONE HOUR INTO THE EVENT!! To be honest, the first 5 agents were FAR WORSE than Cecilia C, this was the best response I've had from Groupon, and that is saying a lot! In this instance, Groupon promised to have the tickets available the day before the event. On top of this, they REQUIRE that you PRINT THEM OUT, otherwise you will be denied entry, despite showing it on your cell phone. When Groupon produces event tickets, called G-Passes, they really really like waiting until the VERY LAST MINUTE to provide you these event tickets. So I bought some Groupon G-passes to "Bryan Adams Get Up! Tour at The Chelsea" in Las Vegas a few weeks ago.
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